Returns & Exchanges

At Deus Ex Machina Europe, we want you to be fully satisfied with your purchase. If your gear isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the shipment is securely sealed to prevent damage during transit.

• 3.
  Ship to Deus Europe

  Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.

• 4.
  Quality Check & Refund

  Once our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.